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	1966 - 1994
	SubSeries
	Most of the notes were produced by the North Thames Gas Operational Research Department
	Open

Aspects of the Business Model 1. The tariff structure considered as an element in operations research model of the Board's business Aspects of the business model 2. economic principles of tariff structures cost pricing Aspects of the business model 3. Cost classification on marginal cost lines Aspects of the business model 4. Economic principles of tariff structures. Benefit pricing Aspects of the business model 5. Pricing of interruptible supplies 'The relationship between the price of gas and the installation of large commercial boiler plants' by North Thames Gas Board - Management Services Department Aspects of the business model 7. Tariff discrimination 'A note on peak hour gas demand diversity' by North Thames Gas Board - Management Services Department Aspects of the business model 9. Block tariffs Aspects of the business model 10. Tariff structure objectives Methodology of coke transport scheduling feasibility study Testing sources for building a simple frame ['thought to be part of the Industrial Survey by R. Clunes'] Consideration of a price response pattern for coke The application of queuing theory to the determination of the allocation of district sales representatives to areas - a technical report Operational Research study of the scheduling of gas making plant `Manual solution of a small L.P. example' Models and decision making Consideration of a price response pattern for coke Representatives' areas project - interim report Warehouse location project - an early change in the system Cost/benefit analysis of the Staines by-pass to Cookham pipeline investment scheme The use of interruptible supplies The disadvantages of aggregating the market for tariff setting Subsidies on prices of gas fires Statistics relevant to the effectiveness of labour used on conversion Warehouse location - a progress report on the operational research section study of the location of the appliance warehouses of the Board A handbook of Gas industry information A possible control system for OR projects LNG and diurnal storage requirements in the North Thames Gas Board Cost/benefit analysis of the Fulham Palace Road area reinforcement scheme Interruptible supplies Method used to determine the nominated peak demand for natural gas for the supply year 1970 - 71 Mill Hill conversion delay costs A note on the centralisation of appliance storage and distribution into one or two buildings and relocating central stores, meter stores and appliance parts stores on the site of a new warehouse Note on the Bracknell/Laleham pipeline project and alternatives Not deposited with MRC 'Retail outlet project '- Marketing and Corporate Planning departments North Thames' approach to the new bulk supply tariff Future diurnal storage requirements: a technical note, including some preliminary results Short study into the consequences of slowing the conversion of central London 'Project control in operational research' by North Thames Gas Board Corporate Planning Department Operational Research Section How much OR? - an assessment for North Thames Gas Board Allowing for capital investment in a corporate model The proposed North Thames Gas Board corporate financial model An introduction to the North Thames Gas Board's corporate financial model Cost/benefit analysis for Poplar no. 2 holder Evaluation of certain aspects of tenders received from contractors for the conversion of unit 9 (Kew Bridge) and extensions to unit 5 (South Harrow) and unit 6(Brentwood) An assessment of the performance in isolation of the Board's showrooms 'Problems in defining a measure of security' by North Thames Gas Board Corporate Planning Department NAPHTHA switching to release natural gas for direct supply sales Interim note on the OR project `control room simulation for hourly control of natural gas requirements' Two computer programs for feedstock stimation A stock control study in the central appliance parts store Retail outlets project Report of the working party on project documentation Business simulation exercise - a preliminary note The bulk supply tariff Report of the working party on problem formulation An appraisal of the East Midlands/Gas Council financial model A review of area board corporate models A second interim note on the OR project: control room simulation for hourly control of natural gas requirements A computer based model to help the control room staff gain experience in making operating decisions under the new bulk supply tariff The North Thames Gas Board financial model 'An introduction to the `report on profitability of development mains'; prepared for North Thames Gas by Price Waterhouse Co. Comments on the Gas Council report `marginal contribution of special agreement sales' A guideline model for locating stores - interim report The long term balancing of supply and demand A note on the method of selecting contractors for mainlaying and servicelaying, based on estimates from tenders The mix of firm and interruptible loads Compressor utilisation Diurnal swing requirements and the proposed new bulk supply tariff: preliminary observations An assessment of appliance profitability The effects of constraints on natural gas availability - situation report Derivation of severe and mean winter load duration curve Future requirements for liquid feedstocks An analysis of showroom appliance sales after the closure of showrooms at Churtsey, Northwood, Mill Hill, Snakes Lane and Higham Park An analysis of the influence of showroom design on appliance sales The benefit of using SNG to reduce the storage volume (LNG) nominations under the bulk supply tariff An assessment of the performance in isolation of the Board's showrooms as at October 1971 A quality control scheme for conversion sets A comparison of showroom staffing levels and turnover The planning and control of OR projects 'Publication list' -OR Section, North Thames Gas Board Microfilm viewers for appliance parts An example comparing load selection criteria Summary of Note 71/75 `The appraisal of individual loads' The evaluation and costing of appliance delivery systems A computer program for the IBM 1130 `Program for the ordering of peak shaving' Criteria of pipeline failure Pipeline project selection and security criteria Initial note on transient failure Transient failure - valve placement and control Summary of gas distribution and wartime security An evaluation of the pricing discounting exercise carried out at four showrooms from 9 Nov - 12 Dec 1971 Emergency workload planning Future requirements for liquid feedstocks (assuming no waiver gas available) Load selection 'Counter issues of appliance parts' - North Thames Gas Board The implications of planning for a period of seasonal normal temperature conditions Control room daily forecasting errors and storage planning Service levels and associated costs Analysis of wastage rates of customer service manpower Operational Research Department publication list, 1972 Oct `updated 1974 Mar' 'Stock retention and stock disposal' by North Thames Gas Board A handbook of gas industry information Emergency workload planning - a report on progress Control room strategies for meeting natural gas and town gas demands Recruitment proposals for apprentice gas fitters 'Rating manufacturers' - North Thames Gas Basic manual for POPS (mark III) - a computer program for the IBM 1130: Program for the ordering of peak shaving' Strategies for the winter of 1972/3 as recommended in November 1972 Preliminary comments on appliance delivery scheduling OR department education and training Control room daily forecasting errors - a further analysis Post-posting at the central appliance parts store Manpower wastage analyses Manpower wastage analysis data The effect of rolling rates of natural gas take on diurnal storage requirements Comparison of the costs of alternative schemes A computer program for evaluating gas supply operating strategies and diurnal storage requirements Notes of CDP customer service workload and manpower estimates 1974 apprentice recruitment area deployment The effect of power cuts on gas demand Kensal Green - estimated costs of establishing major district depot Development of Kensal Green site The development of the Kensal Green site Standard project paperwork Manpower statistics from the London Authorities A study of the effects of function and location upon staff wastage Staff wastage by salary groups Analysis of movements and stocks of mains inventory Monitoring of forecasting errors - Jan - May 1974 AM/PM appointment experiment Inter-store deliveries Strategy evaluation program - progress report Appliance sales forecasting and stock control Appliance sales forecasting and stock control system trial at Stratford warehouse Safety stocks and service levels at area stores Boosting capabilities for low-pressure storage The effects of flexible working hours Development of Bromley-by-Bow mains and pipeline store and central vehicle workshop Bromley-By-Bow central vehicle workshop and transport headquarters Bromley-By-Bow central mains and pipeline store Bromley-By-Bow central vehicle workshop and transport headquarters Bromley-By-Bow central mains and pipeline store Further development of Kensal Green site A program to evaluate the simple queuing model M/M/N Strategy evaluation program technical note 1 models Project control; the system and how to use it - results of the working party on project control Working party on project control - minutes of meetings 1 - 5 Appliance stock control - service levels and associated stock levels Stock control strategies and storage requirements Strategy evaluation program - technical note no. 2 - operating strategies Strategy evaluation program technical note no. 3 - program details Strategy evaluation program technical note no. 4 - problems and methods of analysis The strategy evaluation program - a review of current progress Further evaluation of the customer service directorate service contract 1975/76 The method of calculating interruptible reserves Appliance forecasting and stock control - final recommendations Apprentice recruitment (1976) Economics of mobile stores Apprentice recruitment (1976) Scheduling of fitter work - feasibility study Completion of western area centralisation for customer accounting Effect of temperature on the minimum cost clearing cycle A stock control system for appliances - final recommendations Analysis of priority service workload A survey of the distribution department Simulation of the radio-fitter work-force Visual languages Use of integer programming in security A basic approach to security Frequency of failure in a pipe network system Sequence for determining the need for reinforcement The value of accuracy: the comparison between two estimates of cost Comparison of two price tags Forecasting of emergency and priority work Using the graph plotter on the UNIVAC 1106 computer at the British Gas Corporation London Research Station Forecasting of emergency and priority work supplementary work Planning of on-demand service work District workload/manpower matching program specification Alternative methods of supplying appliance parts Basic manual for POPS (mark IV) a computer program for the IBM 1130: program for the ordering of peak shaving Apprentice recruitment (1977) Telephone bank service levels The required number of runs for confidence in the operation of a simulation Note saying `no original' A review of the customer service sample costing system 'Management manpower planning - illustrative data for 4 August 1976 presentation' prepared by S.R. Hartley, OR Department An examination of stocktaking policy for appliance parts and general stores Diurnal profile and forecast error models for the strategy evaluation program Centralisation of out-of-hours radio control (revised) Centralisation of out-of-hours radio control - a comparison of North Thames proposals and SEGAS experience Transfer of computer output from INCA overnight programs from Staines to Bromley An introduction to the North Thames Gas workload/manpower matching program Calculation of interruptible reserves for SEP [Strategy Evaluation Programme] [Strategy Evaluation Program] and POPS Future projects in the field of gas marketing OR Department ROM objectives Forecasting of emergency and priority service work List of published papers, reports, notes and relevant project reports or theses by students attached to, or part of, the OR department [very useful list] Validation scoring of the region's general management course program Kent users' guide Public utilities forecasting conference - Bowness-on-Windermere A guide to computer systems used within the OR department A review of the customer service sample costing system, 1976 Dec `draft 7.4.77' Hire purchase repossession vans Running instructions for the manpower planning models available of the UNIVAC system Use of vehicles by meter reader collectors - interim note Strategy evaluation program run instructions for revised version Gangplan - a manpower planning model for distribution manual grades Recommended improvements to the sample costing system User manual for POPS (mark V) Apprentice recruitment (1978) Control room strategy for the 1977/78 winter Cost and security effects of varying ICL POPS (Mark V) program description Interim note on optimal customer accounting billing cycle for commercial and industrial customers Distribution supervisors workload sampling Customer service management manpower planning The use of vehicles by meter reader collectors - final note Second interim note on optimal customer accounting billing cycle for commercial and industrial customers The evaluation of diurnal sotrage requirements Strategy evaluation program technical note 1 modelling of supply/demand system and operating strategies Strategy evaluation program technical note 2 program details Not deposited with MRC Diurnal profile analysis and other related factors Regional training centres - travelling times ROM objectives in the OR department Analysis of the accuracy of ROP forecasts of gas demand Sensitivity analysis on British Gas Corporation's operating rules for gas supply Monitoring forecast errors in demand and temperature user note for KSAL programs The dependence of storage requirements on the number of overstocks The dependence of storage requirements on the number of overstocks - a further investigation Grid control strategy for winter 1978/79 The economics of demountable vehicles Budget billing v quarterly billing Use manual for POPS (mark VI) Not deposited with MRC POPS (Mark VI) program description Staff plan - a manpower planning model for distribution staff grades technical note Staff plan - a manpower planning model for distribution staff grades program users' guide A comparative guide to computer facilities used by the OR department Analysis of diurnal swing and maximum hourly demands 'Demand forecast error analysis and the forecast error model for SEP [Strategy Evaluation Programme]' [Strategy Evaluation Program] An analysis of maximum hourly summer demand An analysis of winter 1978/9 Monitoring forecast errors in demand and temperature user note for STABLES programs Interim note on the optimal prepayment meter collection cycle Not deposited with MRC OR publication list - supersedes 77/10 X scores for North Thames Companies Run instructions for SEP [Strategy Evaluation Programme]/KM20 An evaluation of alternative gas supply strategies Optimal collection cycle for prepayment meters Diurnal profile analysis 1978/9 SEP [Strategy Evaluation Programme] updating manual Diurnal storage requirements for the 1980 ROP Forecasting emergency workload for day ahead (North West Area) Gas supply strategies 1979/80 Vehicle replacement policy - interim results, June 1979 SEP [Strategy Evaluation Programme] amendment of the demand/temperature equation Investment appraisal - desk top computers Vehicle replacement policy SEP [Strategy Evaluation Programme] user guide to output tables Analysis of diurnal swing and storage use in SEP [Strategy Evaluation Programme] and reality during winter 78/79 Desk-top computer for sales planning SEP [Strategy Evaluation Programme] LNG strategy revision Users' manual for POPS (Mark VII) POPS Mark VII variable list POPS (Mark VII) program description An analysis of winter 1979/80 Customer service planning model Mark I Computer bureaux usage Quarterly billing v monthly and budget billing Register of terminals and microcomputers Diurnal swing and maximum hourly demand winter 1979/80 Analysis of travel times to proposed training centres Customer service planning module mark 2 - users' guide Recommendations on the implementation of computerised bonus calculations for customer service fitters X model unquoted Recommendations of working party on project control Capital slippage in the ROP Revised analysis of expected interruption for winter 1980/81 Distribution general works contract - interim note Distribution general works contract - tender evaluation procedure Gas supply strategies 1980/81 Diurnal storage analysis for the 1981 ROP Minimac program-users' guide Survey analysis program-users' guide A guide to district quarterly monitoring Final analysis of expected interruption for winter 1980/81 Updating diurnal profile and forecast model parameters OR Publication list Area comments on the project estimating model (PEM) demonstration program Running/project cost on COMSHARE - users' guide Project estimating model - progress report Customer service planning model users' guide Bulk appliance and meter store microcomputer model: a progress note Food services microcomputer project Analysis of winter 1980/81 Run instructions for SEP [Strategy Evaluation Programme]/KM20 Spare parts and materials (parts returned to stores) Restudy of the optimal prepayment meter collection cycle Customer service district staffing - revised results for Western and North Western Areas (1980/81) Alternative systems for marketing services expenditure control Development of prepayment systems Computer bureaux usage 1980/81 Project estimating model - users' guide Alternative engineering project control systems Sickness absence in North Thames Gas Emergency and priority workload (North West Area) Calculation of standby fleet sizes MINIMAC program users' guide Evaluation of VISICALC Diurnal storage requirements for the 1982 ROP Analysis of expected interruption for winter 1981/82 Monthly billing of large non-domestic customers Prepayment tariff Analysis of the workload of the print room Gangplan on the superbrain - a users' guide Proposed computerisation of marketing services procedures Distribution planning models on the superbrain microcomputer - a users' guide OR Publication list Light van selection policy Project history of the distribution project costing system- internal note Food services strategy evaluation: transportation study Regional printing and duplicating - internal note Customer service planning model - users' guide Contract revenue forecasting - program description and user guide Food services strategy evaluation: an internal note Run intructions for SEP [Strategy Evaluation Programme]/KM20 General note on transport Micros as intelligent terminals Review of stores strategy: a preliminary note Showroom `overs and unders' user manual DGC82 - Gang allocation model on the superbrain - program users' guide Diurnal profile analysis Storage scheduling - central LOGIC Project estimating model - users' guide - revised Marketing services budgetary control system procedures manual Interim note on diurnal swing Proposals for a department appraisal system (revised version) Regional implications of adopting the Eastern Area stores strategy Diurnal storage requirements for the 1983 ROP SEP [Strategy Evaluation Programme] amendment of the demand/temperature equation DGC prepricing analysis program users' guide DGC tender factor analysis program users' guide Monitoring DGC 82 - a preliminary note Stores - users' guide and program description - draft Emergency and Priority manning model Diurnal swing and storage requirements work 1982 SEP [Strategy Evaluation Programme] documentation of other regions versions Customer service district staffing results for 1982/83 Operational research in technical services feasibility study Telephone answering performance in customer service Marketing services budgetary control system procedures manual (revised) Review of microcomputer equipment for the stock allocation model Instructions for running the distribution manpower monitoring model The role of the distribution manpower monitoring model TEST user guide Movement out of the Operational Research Department 1966 - 83 (internal note) Vehicle workshop resource planning: feasibility study Updating SEP [Strategy Evaluation Programme] 1982/83 Strategy evaluation program: program details and the modelling of the supply/demand system and operating strategies User manual for POPS (mark 9) Interim note on appliance delivery methods Prepayment collection cycle - a note on the working party report A simple guide to VME/B Appliance delivery costs: area comparison and potential savings The OR department appraisal system - internal note SEP [Strategy Evaluation Programme] variable list Monitoring DGC 82 analysis for Western Area Storage requirements for the 1984 ROP Allocation of overheads in the I and C account users' guide Resource estimates for print room micro project project: an internal review note User manual for POPS (Mark I) Proposals for ISIS forecasting feasibility study Marketing services budgetary control system - procedures manual (revised 1984 Jan) The use of the x-model in supplies Transport utilisation study - review note Monitoring DGC 82 analysis for North Western area Monitoring DGC 82 analysis for North Western area (draft) Monitoring DGC 82 analysis for central area Monitoring DGC 82 analysis for Eastern area Monitoring DGC 82 analysis for Essex area Planning models in marketing feasibility study Transmission material requirements - review of implementation `Note 84/10 never issued' Customer service budget phasing system - users' guide Decommissioning the waterless holders The modelling of short notice LNG in the strategy evaluation program Evaluation of appliance delivery methods - detailed note Analysis of vehicle disposal values User manual for POPS (mark 10) SEP [Strategy Evaluation Programme] variable list Allocation of overheadds in the I and C account users' guide (revised) Quarterly progress reports on marketing projects 1983/84 Transmission budget model:- a users' guide Summary of financial modelling `Note 84/22 never issued' Documentation for the print room scheduling and management information system Centralisation of radio rooms - interim note Effect of priority work on out-of-hours manning in customer care Stock allocation model: project review Customer service telephone bank manning levels for 1984/85 North Western Area Customer service telephone bank manning levels for 1984/85 Western Area Customer service telephone bank manning levels for 1984/85 Eastern Area Customer service telephone bank manning levels for 1984/85 Essex Area Customer service telephone bank mananing levels for 1984/85 Central Area Review of the same day service system on Essex Area Distribution material requirements - interim note Documentation for the stock allocation model Evaluation of automatic ordering Computer services resource scheduling Summary of recommendations on out-of-hours work in customer service Diurnal storage to other regions A review of regional forecasting and stock control systems Telephone bank manning level study 1984/85 addendum Economics of pre assembly Diurnal swing and profile for winter 1983/84 Regional stores strategy projects: an introduction Regional stores strategy: notes for a presentation Models of supplies operations preliminary analysis of some examples Customer service budget phasing system users' guide Subjective comments on distribution workload planning DGC 85 workload analysis DGC 85 Data input and verification DGC 85 Evaluation and allocation DGC 85 Summary of results DGC 85 Evaluation and allocation possible areas for improvement Economics of pre-assembly further analysis ISIS development - OR comments on the current situation Prepayment meter collection - a restudy of the optimal cycle length Notes of a meeting on distribution material requirements Customer service telephone bank manning levels for 1985/86 North Western Area Manning levels for 1985/86 Western area Manning levels for 1985/86 Eastern Area Manning levels for 1985/86 Essex Area Manning levels for 1985/86 Central Area Quarterly progress reports on marketing projects 1984/85 Transportation of cook-chilled food - an interim note Proposed data monitoring for customer service telephone banks Not deposited with MRC Discussion note on proposals for the monitoring of DGC 85 Storage requirements for the 1985 ROP PA appliance deliveries - use of overtime Data collection and analysis for the 1985/86 telephone bank review Project estimating model - users' guide update A review of telephone bank standards of service Customer service telephone bank short term forecasting: area handouts Customer service telephone bank short term forecasting: internal documentation 1 in 20 peak day - diurnal swing profile and peak hourly demand Analysis of winter 1984/85 diurnal swing and profile Storage planning analyses Preliminary draft of the report investigating possible models to assist in the evaluation of appliance purchasing and sales strategies Districtisation of the Essex customer service telephone bank Revised procedures for storage planning analyses Documentation of possible future methods of transporting cook/chilled food in the region Optimum provision of theory rooms at training Headquarters - working papers Traffic monitoring in radio rooms Work carried out on the development of a credit-checking profile Nov 1984 - Feb 1985 NJIC wage agreement models - users' guide Some comments on stock management Miscellaneous results produced for engineering planning and gas supplies 1985/86 Results on the adequacy of gas allocations produced for corporate planning 1985/86 Re-examination of the modelling of outage in SEP [Strategy Evaluation Programme] using the data from 1984/85 winter Progress reports on marketing projects 1985/86 Supplies and transport: a discussion of some general problems OR publication list Validation of the strategy evaluation program on the 1984/5 winter 1 in 20 peak day diurnal swing profile and peak hourly demand Analysis of diurnal swings and diurnal profiles Appliance sales forecasting study: initial findings Analysis of Western Group service workload: Slough district supervisor area boundaries Financial accounting income analysis system documentation Risk analysis of computer mainframe and terminal failures interim report Requirements for an appliance delivery load scheduling system Storage planning analyses Problems with unit costing system and mass information Risk analysis of computer mainframe and terminal failures: recommendations for further work Telephone traffic forecasting study Work carried out for DGC 87 Development of a radio simulation model Integrated district office manning levels - progress note Investigation into the requirements for a graphical version of the strategy evaluation program Prepayment meter collection a restudy of the optimal cycle length Network maintenance cover study: interim report Not deposted with MRC Appliance purchasing agreement models - Phase I user guide - draft Depot stores stock control models progress note Storage planning analyses Appliance delivery strategy draft SEP [Strategy Evaluation Programme] variable lists I in 20 peak day diurnal swing, profile and peak hourly demand Depot store models - appliance parts updating procedures (draft) Distribution district model user guide Stock level securities winter 87/88 Briefing note on the strategy evaluation program Comparison of distribution general contract workload (July - Dec) with that planned Not deposited in MRC Monitoring the distribution general works contract Study into alternative elivery strategies - draft Estimated accounts methods and terms Introduction to the ISPF/PDF on the IBM mainframe Comparing firm-firm and unfirm-firm measures of estimate Monitoring of telephone calls to regional service centre Recommendations of the project and program documentation working party Notes on using the IBM mainframe A model of the procedure to estimate accounts Further results from the clerical manning levels rule of thumb model Analysis of diurnal swings for SEP [Strategy Evaluation Programme] technical note Feasibility study into smoothing mail despatch machine workload Technical note on monitoring DGC 87 Tool usage monitoring for marketing (OR project 57.24) The costs of running SEP [Strategy Evaluation Programme] on the IBM Not deposited with MRC District telephone line requirements for separate escape and service numbers Appliance purchasing agreement models - phase I trial of prototype model in paradox 2 Not deposited with MRC Interruptible contract analysis for SEP [Strategy Evaluation Programme] technical note Interim note on work done to date on van stocking policy Main results from SDS simulation for Brentwood district Rule of thumb model to calculate clerical manning levels - a users' guide Depot stores stock control models - a brief overview 'Technical note on TESS' [Tender Evaluation Spreadsheet System] Not deposted with MRC Technical note on negotiated extension of DGC 87 Results from the clerical manning levels rule-of-thumb model for financial year 1989/90 Idealised estimated account system Estimating the demand in 2000/1 Customer accounting clerk analysis (technical note) Peak flow rate Clerical manning levels - 1989/90 Information for new employees Distribution period contracts 1990 and beyond Documentation of OR projects on forecasting in INCA Driver requirements for delivery of freestanding and built-in equivalents 1989/90 (technical note) Assessment of vehicle scheduling packages - feasibility study Occurrence of high demand North Thames/South Eastern joint development demand forecasting project - technical note Depot stores materials management models - an overview Forecasting the error in estimating domestic demand Regional service centre staffing levels - progress report Strategy evaluation program FORTRAN routines Strategy evaluation program FORTRAN common blocks Strategy evaluation program data files Strategy evaluation program C function Appliance parts depot stores material management model technical note Appliance parts depot stores material management model - assumptions General stores depot stores material management model - assumptions General stores depot stores materials management model - technical note SEP [Strategy Evaluation Programme] analysis programs documentation Technical note on analysis of the cost of a change of DGC contractor TESS [Tender Evaluation Spreadsheet System] a guide to the system References for work on the engineering period contract 1988 - 1990 Technical note on the allocation of EPC90 Sensitivity analysis of gas allocations to changes in regional storage policy Technical note on project 10.01 `vehicle replacement policy - 1990 review' Transmission of gas and third party sales 'Introduction to SEP [Strategy Evaluation Programme]' [with computer disk - SEP [Strategy Evaluation Programme] demo] Tool usage monitoring for marketing - technical note Forecast error and diurnal swing: allocation of storage by market Peak flow rates A new forecast model for SEP [Strategy Evaluation Programme] Telephone traffic forecasting and manning model (technical note) Storage use at different demands levels Generation of deviates in SEP [Strategy Evaluation Programme] Cost implications of different stocking criteria. Interim note Calculation of lost therms - plant Understanding Callscan Monthly diurnal profiles What is the strategy evaluation program Provision of computerised vehicle scheduling facilities discussion note Calculation of lost therms - capacity Review of the parameter values in the depot stores stock control model Not deposited with MRC Preferred boiler list Depot stores models - general stores (technical note) Depot stores models appliance parts (technical note) Cash flow forecasting technical note Same day service simulation model Analysis of preferred boiler list A diurnal swing model for summer Summary of OR project 21.50: PREs and gas fields Forecasting error model for summer Use of backbusy at customer accounting Cost of quality exercise A review of out-of-hours manning Specification for an engineering period contracts system Monthly diurnal profiles A study of vehicle load scheduling facilities Comparison for monitors for estimated accounts Appliance sales forecasting feasibility study Appliance sales forecasting models - data requirements and formulae Monthly regional storage requirements SEP [Strategy Evaluation Programme] graphics in FORTRAN - documentation Not deposited with MRC The development of a business model in compliance with BS 6143 Data production for calculation of unsupplied gas due to high pressure plant failure Technical note on DEAMON Technical note on project 93.01 `assistance with planning on customer accounting telephone banks' Technical note on the Tender Evaluation Spreadsheet System (TESS) Technical note on the Engineers' Stagger Pattern model (ESP) High pressure security analysis Service care - the way forward - Forest quality group Modifications to the profile estimation process SEP [Strategy Evaluation Programme] FORTRAN routines Appliance sales forecasting model status report