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	1971-1988
	Series
	82 items
	Open

Future development of space control function at West London Air Terminal Management services panels Formation of British Airways Travel Division (BATL) Cargo Study Group Shuttle services Dispute over on-board selling of tickets on shuttle service: correspondence and papers Dispute over on-board selling of tickets on shuttle service: press cuttings Shuttle services Report of consumer survey of Glasgow/London Heathrow shuttle service Implementation of merger of cargo centres at London Heathrow Future of space control Formation of British Airways Cargo UK Quality control monitoring of West London Air Terminal sales and reservations telephone calls Merger of the British Overseas Airways Corporation (BOAC) and British European Airways (BEA) to form the British Airways Group Cargo couriers' dispute Overseas division pay office dispute Manpower surplus Reservations staff flexibility Northeast Airlines Limited job evaluation Reorganisation of flight deck services Travicom system for remotely connecting travel agents to airline computer reservation system Introduction of mini computers Future of London stations Anti-closed shop campaign Heathrow cargo industrial relations problems Ground operations: business developments and organisation implications Workers' participation Heathrow airmail units merger Proposed unified security service Female uniform fitters equal pay claim Amalgamated Union of Engineering Workers dispute International Aeradio Limited (IAL) pay restructuring Commercial operations organisation Customer relations centralisation United Kingdom and Ireland division station structures and staffing Flight operations ground staff consultation 1977 shift pay negotiations Computer services London Heathrow grading structure Dispute involving West London Terminal computer services staff working on the FICO project Public relations department Future of town terminals (West London and Victoria) Incremental pay structure Reduction in coach services between Heathrow terminals 1 and 2 and the West London Air Terminal Changes to flextime system of passenger travel staff Finance department cash services reorganisation Properties branch reorganisation Postal services reorganisation Advisory, Conciliation and Arbitration Service (ACAS) report on job evaluation schemes Future of ICL computing installation at Viscount House Transfer of British Airways services at Liverpool Airport to British Midland Airways United Kingdom and Ireland reservations panel Management services: redeployment of data network control staff 1979 pay claim 1980 pay claim 1981 pay claim Finance department: revenue accounting services Commercial operations: retail sales and field sales Various British Airways publications. Various British Airways publications and circulated documents. London Heathrow passenger and baggage survey undertaken by consultants for the Department of Trade and Industry: draft and final reports and appendices Proposed purchasing and supply local panel Local joint panel working group on ground operations at London Heathrow terminal 1 Terms and conditions negotiations Job evaluation interim scheme Introduction of new office technology Ground operations, London Commercial operations: marketing services Computer site strategy Part-time staff agreement Future of Victoria Terminal, London Staff cuts (main file) Staff cuts: closure of Ruislip offices Closure of reservations ticket office (RTO) Victoria, London Sales Oriented Passenger Accounting System (SOPAS) Ground operations London committee; passenger group restructuring Dispute concerning terms and conditions of ramp workers Dispute concerning terms and conditions of ramp workers West London Terminal closure. British Airways privatisation Membership disputes with the Association of Clerical, Technical and Supervisory Staffs British Aerospace, Weybridge Heathrow cargo transhipments dispute